Privacy Policy – Crazy Holidays

Introduction

At Crazy Holidays, we are committed to protecting the privacy, safety, and security of the students, parents, educators, institutions, and travelers who participate in our experiential learning journeys.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you engage with our services, website, mobile platforms, educational tours, events, and learning programmes.

By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

To deliver safe, seamless, and educationally enriching experiences, we may collect:

• Student, parent, guardian, teacher, and participant information
• School, college, or institutional details
• Contact information (name, email, phone number, address)
• Emergency contact information
• Medical, dietary, accessibility, and safety-related information
• Travel and booking information
• Payment and billing details
• Website and platform usage information through cookies and analytics

We collect only the information necessary to provide, manage, and improve our services.

Student & Child Privacy

Protecting young learners is a core responsibility.

For participants below the age of 18, personal information is collected only through authorized schools, institutions, parents, or legal guardians and is used solely for educational, operational, safety, and emergency-management purposes.

We never knowingly sell, rent, or commercially exploit student information.

How We Use Information

Information may be used to:

• Organize and deliver educational tours and learning experiences
• Ensure participant safety, wellbeing, and emergency preparedness
• Process bookings and payments
• Communicate programme updates and travel information
• Provide customer support
• Improve our programmes, services, and digital platforms
• Meet legal, regulatory, and safeguarding requirements

Photography & Media Consent

Educational journeys often involve photography and videography to document learning experiences.

Student photographs, videos, or testimonials will only be used for educational, reporting, promotional, or marketing purposes where appropriate consent has been obtained from the school, parent, guardian, or participant.

Consent may be withdrawn at any time by contacting us.

Information Sharing

We share information only when necessary to deliver our services, including with:

• Schools and educational institutions
• Transport providers
• Accommodation partners
• Activity and learning partners
• Insurance providers
• Medical and emergency service providers
• Government or regulatory authorities where legally required

We do not sell personal information to third parties.

Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Sensitive information is transmitted through secure and encrypted systems wherever applicable.

Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Meet legal, regulatory, insurance, and safety obligations
• Resolve disputes and maintain operational records

Information that is no longer required is securely deleted or anonymized.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Withdraw consent where applicable
• Request deletion of information, subject to legal and operational requirements

Requests may be submitted using the contact details provided below.

Cookies & Analytics

Our website may use cookies and similar technologies to enhance user experience, understand website performance, and improve our services.

Users may manage cookie preferences through their browser settings.

Compliance & Safeguarding Commitment

Crazy Holidays is committed to responsible data practices and child safeguarding principles. We strive to comply with applicable privacy laws, including the Digital Personal Data Protection Act (India), and follow best practices for educational travel, student welfare, and institutional trust.

Contact Us

For privacy-related questions, requests, or concerns, please contact:

Crazy Holidays
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